HIPAA Notice of Privacy Practices

Note: This notice describes how medical and mental health information about you may be used and disclosed and how you can access this information. Please review it carefully.

Our Commitment to Your Privacy

Valor Ridge is committed to protecting the privacy of your protected health information (“PHI”). We are required by law to:

  • Maintain the privacy of your PHI

  • Provide you with this Notice of our legal duties and privacy practices

  • Abide by the terms of this Notice

This Notice applies to all services provided by Valor Ridge, including virtual and telehealth services.

How We May Use and Disclose Your Information

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your mental health care. This includes communication among clinicians, staff, and authorized providers involved in your treatment.

Payment

We may use and disclose your PHI to obtain payment for services, including billing insurance, verifying benefits, and collecting payment.

Healthcare Operations

We may use and disclose your PHI for operational purposes such as quality improvement, training, licensing, compliance, audits, and administrative activities necessary to operate our programs.

Uses and Disclosures Without Your Authorization

We may disclose your PHI without your authorization in limited circumstances permitted or required by law, including:

  • Risk of harm: If necessary to prevent a serious and imminent threat to your health or safety or the safety of others

  • Abuse or neglect: Suspected abuse or neglect of a child, elder, or vulnerable adult

  • Legal requirements: Court orders, subpoenas, or other lawful processes

  • Public health activities: As required by law

Only the minimum necessary information will be disclosed.

Uses and Disclosures Requiring Your Authorization

Any uses or disclosures of your PHI not described in this Notice will be made only with your written authorization. You may revoke your authorization at any time in writing, except to the extent that action has already been taken.

Your Rights Regarding Your Health Information

You have the right to:

  • Access your records – Request a copy of your health information

  • Request corrections – Ask us to correct inaccurate or incomplete information

  • Request restrictions – Ask us to limit how your information is used or disclosed

  • Request confidential communications – Ask us to contact you in a specific way or location

  • Receive an accounting of disclosures – Request a list of certain disclosures

  • Receive a copy of this Notice – At any time

Requests must be submitted in writing. We may deny certain requests as permitted by law.

Telehealth & Electronic Communications

Valor Ridge provides services through secure, HIPAA-compliant telehealth platforms. While we take reasonable steps to protect confidentiality, clients are responsible for maintaining privacy on their end by using secure devices and private locations.

Electronic communications may carry inherent risks. By participating in telehealth services, you acknowledge and accept these risks.

Group Therapy & Confidentiality

Some programs include group therapy. While clinicians uphold confidentiality, other group participants are not legally bound by HIPAA. Expectations regarding group confidentiality are reviewed during program orientation.

Our Responsibilities

Valor Ridge is required to:

  • Maintain the privacy of your PHI

  • Notify you following a breach of unsecured PHI as required by law

  • Follow the privacy practices described in this Notice

Changes to This Notice

We reserve the right to change this Notice at any time. Changes will apply to all PHI we maintain. The updated Notice will be available on our website and upon request.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, you may contact:

Privacy Officer
Valor Ridge, LLC
ValorRidgeUSA@gmail.com
859 Central Avenue, #227, Dover, NH 03820

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.

Important Safety Notice

This Notice does not apply in emergency situations.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.